Accessibility Statement

Seven Falls Accessibility Statement

Seven Falls, sometimes hereinafter referred to as “the park”, “we”, “us”, or “our”), welcomes all guests. From a conducive website to descriptions of onsite amenities and features, we wish to provide a positive experience from start to finish.   

Digital Accessibility Compliance Guidelines and Goals  

Seven Falls strives to offer an excellent user experience for visitors using any type of assistive technology to access the website. Our website accessibility standards are based on the WCAG 2.2 (Web Content Accessibility Guidelines 2.2) level A + AA success criteria.  

We also follow the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) guidelines, which are in line with our philosophy of promoting usability for people of all abilities.  

In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through engagement of experts and regular testing of our digital accessibility.   

We welcome feedback and we are available to assist 

If you experience difficulty accessing or navigating our website, or have any accessibility-related questions or comments, we are listening. Please contact us at sevenfalls@broadmoor.com or call us at 1-855-923-7272 and request the manager for assistance.  

The Seven Falls website may contain material from social media sites such as Youtube and Instagram, which are used to share additional content about our property, facilities and services. Seven Falls makes no representations about the accessibility of these social media sites.  

Park Features and Amenities 

While this is a nature experience, we have taken measures to make it as accessible as possible for everyone. There is space on the shuttle for strollers and wheelchairs, as well as shuttles equipped with ADA-compliant vehicle lifts. Once you reach the park, there is a chauffeured golf cart available upon request to take any guests with mobility concerns to the end of the canyon. Please note, however, that the golf cart is unable to go all the way to the base of the Falls. There is an approximate 100-yard transition from the end of the golf cart path to the base of the Falls. Additionally, it is approximately a 30-yard transition from the golf cart path to the Mountain Elevator. 

There are 224 steps at the Main Falls Stairs and 185 steps to the Eagle’s Nest view platform. The only way to reach the top of the Falls is via the Main Falls Staircase. The Eagle’s Nest platform can also be reached via the Mountain Elevator. 

The park has space to accommodate accessible vehicles, an accessible shuttle, an accessible food and beverage outlet, accessible emergency exits and accessible public restrooms.  

Seven Falls understands that all guests’ needs are unique, which is why this statement may not guarantee accessibility. We invite anyone who may need more information to email us at sevenfalls@broadmoor.com or call 1-855-923-7272. We hope to welcome you soon.  

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